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So I Married a Tour Guide and She’s a Life Saver!

It was a Friday evening, after a hard day of work. I was dwelling on some unresolved issues that I brought home from the office, and wasn’t in a particularly jovial mood. Still, it was Friday after all, our pizza

6 Tips for Comforting Upset Tour Guests

No matter how good a tour guide or tour director you are, you cannot please everybody. You will encounter several types of upset guests on tour. Some will be sullen and withdrawn. Others will be outspoken and negative. All deserve

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