ITMI Alumni Testimonials

Hear From Our Graduates

For more than 50 years, graduates of the International Tour Management Institute have transformed their passion for travel into meaningful careers around the world. Hear directly from ITMI alumni and students as they share the experiences, connections, and confidence they gained through our tour director and guide training programs.

“The instructors were very hands-on and responded quickly to my assignments and general questions. They were all encouraging and gave constructive criticism when needed, and they often offered positive words of encouragement.”

Jessica Bush

“I knew I was paying more than other schools, but why settle for less? I wanted the best, and that’s exactly what I got. The
instructor team was fantastic, and I landed a job the very next day. I can’t say enough about the entire program—thank you!”

Dan Kunz

I am thrilled to be back on the road. And the ITMI course was just what I needed. The course brought back many memories of
my time traveling the U.S. and the adventures encountered. The course was great, not only for refreshing my skills but also
for showing me how much has changed. The core, though, that of educating/enlightening and entertaining guests (as well as
myself) is unchanged. Thank you so much”

Missy Grohne

“The Power of ITMI is real—and I’m experiencing it firsthand. Choosing ITMI is one of the best decisions I’ve made for my second career. Their reputation in the industry is unmatched, and it’s easy to see why tour operators consistently trust ITMI graduates. We’re trained in storytelling, managing and creating superior guest experiences, developing logistical skills, and so much more. ITMI doesn’t just prepare us; they empower us!

What truly amazes me is how quickly the ITMI name opened doors. Even before I was fully certified, I was approached by a tour operator—thanks not only to the credibility of ITMI’s training, but also to a referral from a proud ITMI alum. That kind of network and recognition is powerful and speaks volumes about the strong, supportive community ITMI has built.

Their online course is thorough, flexible, easy to navigate, and thoughtfully designed. I can go at my own pace while feeling supported by my coaching instructor, the entire coaching team, fellow students, and graduates every step of the way. From the very beginning, they welcomed me into the ITMI family and made it clear that they genuinely want me to succeed.

I’m so grateful and happy to have trusted the ITMI process from the start.

Jo-Anne Syrenne

“This job has helped me grow & expand in ways I’d never have imagined. Nothing has ever made me happier —
what a privilege to help people check off their bucket list.”

Kim Thompson

I came to ITMI at a point in my life where I was searching for new career possibilities. A friend went through the program years ago, and I’ve always kept it in mind. I love teaching, adventure, and connecting with people, so after speaking with Mikall, tour directing suddenly felt like the perfect fit.

What really stood out to me from the beginning was the friendliness and excitement of the ITMI team. Even now, after
gaining more experience and learning about other training programs, I would still choose ITMI for the opportunities and
credibility it offers. I’ve had countless conversations with tour operators who are willing to hire me—even with limited
experience—simply because they know the quality of ITMI training.

Stephanie Sjaardema

What first drew me to ITMI was the encouragement I received from Joan. Hearing that my personality, strengths, and
background would be valuable in this industry was exactly what I needed to hear at that point in my life. For the first time
in a long time, I felt accepted, encouraged, and excited about my future again.

Once I started the course, I was genuinely impressed by the learning platform and materials. I also appreciated how the open-ended reflections throughout the modules helped me process what I was learning and begin finding my own voice in this new industry. What initially felt intimidating became surprisingly therapeutic and confidence-building. One of the biggest eye-openers for me was discovering how many different opportunities exist within the travel industry. ITMI helped me realize there are countless paths available — from tour directing to MICE events, alumni travel, cruise hosting, and beyond — and that my past experience could transfer in meaningful ways.

Heidi Schindler

In Their Own Words

Hear From Our Graduates

“I just knew, I just knew this was
definitely something I wanted to do!”

– Derik Washington

Jen Healy Pockrus

“The ITMI Curriculum is amazing, I have
to say, in terms of preparing us – ”

– Jen Healey

Your journey in travel can begin with a single step —
and ITMI is here to help guide the way.

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