PRIVACY POLICY

Cathedral Cover, New Zealand

EFFECTIVE DATE: JULY 26, 2025

AT THE INTERNATIONAL TOUR MANAGEMENT INSTITUTE (ITMI), YOUR PRIVACY IS OF THE UTMOST IMPORTANCE TO US. THIS PRIVACY POLICY EXPLAINS HOW WE COLLECT, USE, DISCLOSE, AND PROTECT YOUR INFORMATION WHEN YOU VISIT OUR WEBSITE OR INTERACT WITH OUR SERVICES, IN COMPLIANCE WITH APPLICABLE PRIVACY LAWS IN THE UNITED STATES, THE EUROPEAN UNION, THE UNITED KINGDOM, AND OTHER JURISDICTIONS.

1. WHO WE ARE

ITMI provides training and certification programs for tour directors, guides, and other professionals in the travel and tourism industry. This policy applies to information collected through our website (https://itmitourtraining.com), email, events, or other direct interactions with ITMI.

2. WHAT INFORMATION WE COLLECT

We may collect the following categories of personal data:

Identifiers: Name, email address, phone number, mailing address
Professional/educational info: Resumes, work history, certifications
Financial information: Payment method details (via secure third-party processor)
Device & usage data: IP address, browser type, referral URLs, browsing activity
Location data: General location based on IP or geolocation (if permitted)
Inferences: Interests or preferences based on interaction history

3. HOW WE USE YOUR INFORMATION

We use your information to:

Process enrollments and transactions
Deliver program content and certifications
Communicate with you (e.g., updates, reminders, marketing)
Analyze usage and improve our services
Comply with legal obligations or respond to lawful requests

4. LAWFUL BASIS FOR PROCESSING

(if in the EU/UK)If you are located in the European Economic Area (EEA) or the UK, we process your personal data under the following legal bases:

Performance of a contract (e.g., program enrollment)
Consent (e.g., marketing communications)
Legitimate interests (e.g., internal analytics, service improvement)
Legal obligation (e.g., tax or regulatory compliance)

5. SHARING YOUR INFORMATION

We may share your information with:

Service providers: Such as payment processors, email platforms, CRM systems, and analytics tools
Partners or affiliates: If you’ve consented to such sharing
Legal authorities: When required to comply with law or protect our rights
We do not sell your personal information.

6. INTERNATIONAL DATA TRANSFERS

If you are outside the United States, your information may be transferred to and processed in the U.S. We use appropriate safeguards, such as Standard Contractual Clauses (SCCs), to Ensure your data is protected in line with applicable regulations.

7. DATA RETENTION

We retain personal data only as long as necessary for the purposes for which it was collected, or as required by applicable laws, tax, and regulatory requirements. When data is no longer needed, it is securely deleted or anonymized.

8. YOUR PRIVACY RIGHTS

Depending on your location, you may have the right to:

Access your personal information
Correct or update inaccurate data
Delete your information (“right to be forgotten”)
Withdraw consent at any time
Object to processing or request data portability

TO EXERCISE THESE RIGHTS, CONTACT US AT: TRAVEL@ITMISF.COM

9. CHILDREN’S PRIVACY

Your services are intended for individuals aged 18 and over. We do not knowingly collect, use, or disclose personal information from children under the age of 13 (or under 16 in the EEA or UK). If we discover that a minor has provided us with personal information without obtaining proper consent, we will promptly delete it. If you believe we may have collected such information, please contact us at: travel@itmisf.com

10. COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies and similar technologies to:

Remember preferences
Analyze traffic and usage
Personalize content and ads (if applicable)

YOU CAN MANAGE OR BLOCK COOKIES IN YOUR BROWSER SETTINGS.

FOR MORE DETAILS, PLEASE REVIEW OUR [COOKIE POLICY] OR ADJUST SETTINGS VIA OUR COOKIE BANNER.

11. SECURITY MEASURES

We use administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, or misuse. However, no system can guarantee absolute security.

12. POLICY UPDATES

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” and notify you via our website or email if significant changes are made.

13. CONTACT US

If you have any questions, concerns, or requests about this Privacy Policy or your data, please contact us at:

INTERNATIONAL TOUR MANAGEMENT INSTITUTE (ITMI)
EMAIL: TRAVEL@ITMISF.COM
WEBSITE: HTTPS://ITMITOURTRAINING.COM