CUSTOM TRAINING
FOR TOUR OPERATORS

ITMI’s European partnership with EastguidesWest connects students with world-class instructors and hands-on local, domestic and international training.

Together, we provide customized, white-label online, in-person, and hybrid certification programs that empower your trainers, guides, tour directors, drivers, and leadership team with the skills and best practices to deliver consistent, world-class guest experiences – supporting tour operators and motorcoach companies worldwide.

PERFORMANCE TRACKING AND REPORTING

  • Real-Time Monitoring: Tour operators can see their team’s progress on assignments, quizzes, and course modules as they happen.

  • Instructor Oversight: ITMI Global Instructors to track performance and provide feedback, ensuring consistency across all destinations.

  • Interactive Evaluation: Open Mic Storytelling
    sessions and live role-playing give leaders insight into communication, storytelling, and guest engagement
    skills.

  • Actionable Reports: Identify readiness levels, and top performers.

YOUR TRAINING YOUR WAY

Your brand. Your values. Our proven methods.

ONLINE

Train Anytime, Anywhere with ITMI Global Instructors

IN-PERSON

Delivered Worldwide by ITMI & EastGuidesWest

GLOBAL HYBRID

Online Foundation + In-Person Training

GLOBAL REACH. LOCAL RELEVANCE.

LITERALLY...WE MEET YOU WHERE YOU ARE

No tour operator company is the same, so your customized training should not be the same either.

Whether you’re preparing your tour directors for multi-day programs, your guides or drivers for short, one-day tours, we help you create targeted training that works the way you do business.

From North America to Europe, Oceania to the Caribbean, Asia, Africa and South America, ITMI and EastguidesWest brings training wherever your team is based—

Meet the ITMI + EastguidesWest Team

ITMI & East guides West instructors are backed by more than six decades of global experience, they have years of knowledge and insight leading tours on every continent. Their collective expertise goes beyond the road, combining hands-on learning with a passion for coaching and mentoring. This unique blend of real-world practice and proven leadershipensures your team will have with the skills, confidence, and perspective needed to thrive in today’s travel industry.

Let’s Chat About Your Business

LET’S BUILD A TRAINING SOLUTION TAILORED TO YOUR VISION.